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3784923 - Why is a Purchase Order CopyRequest failing to route to SAP Ariba Buying with error "No DocumentReference for previous request"?

Symptom

Why did my copy order or Purchase Order (PO) request fail between SAP Business Network and SAP Ariba Buying with following error:

<Status text="Internal Server Error" code="500">
Error: Error: ariba.cxml.service.StatusException: No DocumentReference for previous request: 5DC51FCBDD891FE1A1BCAA4246D1CBEA. Please contact support with the Error Reference Number: YYYYYYYYYYYYYYYYYYYYYYYY for more details. </Status>?


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Product

SAP Ariba Buying all versions ; SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

PO, copyrequest, copy order, failing, DOC-46: Copy document failed., No DocumentReference for previous request. , KBA , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , BNS-ARI-PUR-PO-COPY , Copy Receipts, Copy Orders , How To

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