SAP Knowledge Base Article - Preview

3785077 - ChecklistInstances blocked in FSA and not synchronizing the ERP

Symptom

  • After an Update, ChecklistInstances remain in syncStatus BLOCKED in FSA and don't synchronize to ERP system
  • In the ERP Connector Queue, the message is marked as NEW with an unresolved reference ID, pointing to the ChecklistTemplate


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Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management all versions

Keywords

activity blocked, blocked object diagnosis, smartform instance, smartform template blocked, checklisttemplate, erp connector, idoc, sync message, dependent object, edit activity, smartforms & feedback, field service management, erp supported objects, replication failure, template not sent , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem

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