SAP Knowledge Base Article - Public

3785366 - Dunning Letter PDF preview is blank or shows 'This content is blocked. Contact the site owner to fix the issue' in SAP S/4HANA Cloud Public Edition

Symptom

  • In Create Dunning Notices app when trying to preview a generated Dunning Letter PDF, the preview does not load or remains blank. 
  • The following error message is displayed: "This content is blocked. Contact the site owner to fix the issue." 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Cloud Public Edition 2608

Reproducing the Issue

  1. Open the Create Dunning Notices app.
  2. Enter the required values for Run On and Identification.
  3. Navigate to Menu and select Go To.
  4. Select Output.
  5. Select the relevant output item for the dunning document.
  6. Select Display Document.
  7. The PDF preview does not load, and the following error message is displayed: "This content is blocked. Contact the site owner to fix the issue."

Resolution

Keywords

dunning letter, preview not displayed, blank preview, output preview, print preview, pdf preview, output management, form template, badi, receivables management, s/4hana cloud public edition, dunning/interest, chrome, edge , KBA , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , CA-GTF-OC , SAP S/4HANA output management , BC-FES-CTL , SAP GUI for Windows Controls , Problem

Product

SAP S/4HANA Cloud Public Edition 2608

Attachments

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