SAP Knowledge Base Article - Preview

3785423 - email content in ticket interactions distort when clicked or selected

Symptom

Inbound emails that contain HTML tables initially display correctly, but when the user clicks or selects within the table, the formatting changes and the table becomes distorted.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

email table distortion, table flicker, interactions tab, timeline view, html table rendering, click causes layout change, selection corrupts table, outlook rtf, tnef, winmail.dat, inbound email, service ticket email, copy selection issue, email viewer, c4c email tables , KBA , LOD-CRM-SC-EML , Email , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.