Symptom
- Guidance is requested to safely cancel the running step and any checks before restarting.
- The reset option is showing "Disabled" from Manage Payroll Activities UI.
Disclaimer: “Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“
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Environment
- SAP SuccessFactors Employee Central Payroll
- SAP ERP
- Payroll Control Center (PCC)
- SAP S/4 Hana
Product
SAP ERP 6.0 ; SAP ERP Central Component 5.0 ; SAP R/3 2.2E ; SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors HCM Core 1705 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA
Keywords
pcc, payroll control center, stuck step, long running, cancel step, reset step, reset process instance, process instance id, pyt_admin_transaction, cancel pcc process, Administer Payroll Activities, Manage Payroll Activities , KBA , PY-XX-PYP , Payroll Control Center , Problem
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