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3785566 - Accessibility scanner reports WCAG Failure F24 for SAP Customer Data Cloud Screen-Set input fields

Symptom

An accessibility testing tool reports that one or more input fields in an SAP Customer Data Cloud registration Screen-Set do not have an explicitly defined foreground colour.

The reported issue may reference:

  • WCAG 2.x Success Criterion 1.4.3 – Contrast (Minimum)
  • W3C Failure F24
  • “Elements without a foreground specified”
  • “Foreground colour is not explicitly defined”
  • “Text colour depends on browser or system defaults”

Example affected elements:

input[name="profile.firstName"]
input[name="profile.lastName"]

Example DOM selectors:

#gigya-register-form input[name="profile.firstName"]
#gigya-register-form input[name="profile.lastName"]

The accessibility tool may classify the issue as medium severity and identify CSS as the responsible technology.


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Environment

  • SAP Customer Data Cloud
  • SAP CDC Screen-Sets
  • Registration or profile-update Screen-Sets
  • Mobile or desktop web implementations
  • Custom Screen-Set CSS
  • WCAG accessibility testing tools

Product

SAP Customer Data Cloud all versions

Keywords

SAP CDC, Gigya, Screen-Sets, accessibility, WCAG, F24, foreground colour, background colour, colour contrast, registration form, sign-up page, input fields, profile.firstName, profile.lastName, custom CSS, Contrast Minimum, mobile accessibility.
 
 
 
, KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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