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3785642 - Hana services fail to start after disk replacement due to missing directories

Symptom

The SAP HANA indexserver (port 30003) crashed unexpectedly after its self-watchdog detected the PID lock file was missing, triggering an unplanned shutdown and interrupting Hana Startup

Indexserver_xxxx.30003.017.trc

[2983036]{-1}[-1/-1] f self_watchdog    SelfWatchdog.cpp(00412) : Could not access /usr/sap/xxxx/HDB00/xxxx/lock/hdbindexserver@30003.pid: 2 (No such file or directory)

[2983036]{-1}[-1/-1] f self_watchdog    SelfWatchdog.cpp(00130) : process is terminating, because lockfile '/usr/sap/xxxx/HDB00/xxxx/lock/hdbindexserver@30003.pid' is missing/wrong.

[2983027]{-1}[-1/-1] i Service_Shutdown TrexService.cpp(00623) : Preparing for shutting service down

[2985384]{-1}[-1/-1] i Service_Shutdown TREXIndexServer.cpp(02466) : Preparing to shutdown

[2985384]{-1}[-1/-1] i Service_Shutdown TREXIndexServer.cpp(02529) : Stopping data backup

indexserver_alert_xxxx.trc

[2983036]{-1}[-1/-1] f self_watchdog    SelfWatchdog.cpp(00412) : Could not access /usr/sap/xxxx/HDB00/xxxx/lock/hdbindexserver@30003.pid: 2 (No such file or directory)

[2983036]{-1}[-1/-1] f self_watchdog    SelfWatchdog.cpp(00130) : process is terminating, because lockfile '/usr/sap/xxxx/HDB00/xxxx/lock/hdbindexserver@30003.pid' is missing/wrong.

 


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Environment

SAP Hana Platform Edition 2.0

Product

SAP enhancement package for SAP ERP all versions

Keywords

hana not starting, indexserver pid file missing, lock directory missing, trace directory missing, rc=2 no such file or directory, self watchdog termination, disk replacement, empty mount, instance directory structure, /usr/sap, /hana/data, nameserver fails, daemon fails, startup failure, filesystem mount verification , KBA , HAN-LM-INS-SAP , Installation of SAP Systems on HANA , HAN-DB , SAP HANA Database , Problem

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