SAP Knowledge Base Article - Preview

3785691 - My Inbox (F0862) Open Task opens workflow Decision step for rejected journal entry instead of Verify General Journal Entries (F2547A) edit

Symptom

• Selecting Open Task on a rejected journal entry in My Inbox (F0862) opens the workflow Decision step instead of Verify General Journal Entries – for Requesters (F2547A) in edit mode.
• The requester cannot directly edit the rejected journal entry from the Inbox.
• The behavior occurs after an approver rejects a submitted journal entry in the workflow.


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Environment

• SAP S/4HANA On-Premise.
• SAP S/4HANA Private Cloud.
• SAP Fiori apps: My Inbox (F0862), Verify General Journal Entries – for Requesters (F2547A), Post General Journal Entries.

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

SAP Fiori, navigation mismatch, decision screen, edit access, GL processing, financial operations, app-to-app navigation, routing behavior, user guidance, process behavior, posting updates, finance application, UI flow, application link, action required, F2547A, verify general journal entries, reject, rejected journal entries, My Inbox, F0862, Open Task , KBA , FI-FIO-GL-IS , Reporting Apps , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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