Symptom
When editing a job profile, roles which already have a job profile do not show the info icon:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Job Profile Builder
Reproducing the Issue
- Log into SuccessFactors
- In the global search, type Manage Job Profiles
- Locate a job profile which is already tied to a role > Click on the cog > Edit
- Notice the role does not have the info icon even though it's tied to a job profile
Cause
Using the legacy UI
Resolution
The legacy UI does not display this info icon for the job profile currently being edited, and this will not be updated as there's a new UI. You can use the New Experience for Manage Job Profiles which correctly displays the icon for the job profile being edited if the role is already tied to a job profile:
See Also
Keywords
manage job profiles, job profile builder, new experience, legacy experience, old experience, info icon, role already associated, job profile cannot be created, association exists, by design, ui discrepancy, inconsistency new vs old ui, edit role, jpb indicator, message not shown in legacy , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem
SAP Knowledge Base Article - Public