SAP Knowledge Base Article - Preview

3785868 - Events missing in value field creating a new rule within the Rule Modeler

Symptom

The field Value on View CRM_ERMS_RULEM/RuleDetailsConditions does not offer the Events that are defined in the CRMC_IC_EVENTS table.

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Environment

  • Product: SAP S/4HANA
  • S4CRM: Rule-Driven Interactions

Product

SAP Customer Relationship Management all versions ; SAP S/4HANA all versions

Keywords

rule modeler, events missing, event list, new rule, service professional, s4c_srv_pro, interaction center, rule-driven interactions, s4crm, rule creation, configuration, missing events, event catalog, service role, s/4hana service , KBA , CRM-S4-IC-RDI , S4CRM: Rule-Driven Interactions , CRM-IC-RDI , Rule-Driven Interactions , How To

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