3785930 - Equipment ID Not Displayed in Service Actuals for Service Order – SAP S/4HANA Cloud Public Edition

The Equipment column remains empty in the Service Actuals app, even though an Equipment ID is assigned to the Service Order.

SAP S/4HANA Cloud Public Edition

1. Open the Service Actuals app.
2. Filter by a Sales Organization (for example, 1710).
3. Filter by the Service Document Type for Repair Orders (for example, RPO1) and execute the report.
4. Add the Equipment field from the available field list to the report.
5. Observe that the Equipment column remains empty for the listed Service Orders.

This is the current system design. Although the Equipment field is available in the Service Actuals app, it is currently not supported for reporting. Therefore, no Equipment data is populated in the report.

If the ability to display and report Equipment information in the Service Actuals app is required, kindly submit a feature request at Influence Opportunity Homepage - Customer Influence 

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