3786056 - Unable to Enter F-1 Employee's Work Authorization Expiration Date from Form I-20 During Form I-9 Section 3 Completion

While completing Section 3 of Form I-9 for an F-1 employee, the user is unable to enter the employee’s work authorization expiration date from the Form I-20 document.

The system only provides options to enter information from the employee’s Foreign Passport and Form I-94, which do not capture the required work authorization expiration date from Form I-20.

SAP SuccessFactors Onboarding

1. Create or access an onboarding process for an F-1 employee.
2. Navigate to Section 3 of Form I-9.
3. Select the applicable document information.
4. Verify that the Form I-20 section is not displayed.
5. Observe that the employee’s work authorization expiration date from Form I-20 cannot be entered.

The issue occurs when the required supporting document and work authorization status options are not selected correctly.

The Form I-20 section is displayed only when the applicable document and Duration of Stay (D/S) options are selected.

To display the Form I-20 section and enter the employee’s work authorization information, ensure that the following options are selected:

1. Select Form I-94/I-94A as the supporting document.
2. Select Duration of Stay (D/S) as the employee’s work authorization status.

After these selections are made, the Form I-20 section is displayed, allowing the required work authorization information to be entered.

These selections are required for the Form I-20 fields to appear and for the reverification process to function as expected.

Form I-20, Form I-9, Section 3, F-1 employee, Foreign Passport, Form I-94/I-94A, Duration of Stay (D/S), work authorization expiration date, reverification process, SAP SuccessFactors Onboarding , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem