SAP Knowledge Base Article - Public

3786115 - UK New starter checklist question 13 is not displaying - Onboarding

Symptom

In the UK New Starter Checklist, Question 13 shows the text “Use the guidance on the right if needed,” but no guidance panel appears on the right side:



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Start the UK New Starter Checklist 
  2. Navigate to Question 13 and observe that the prompt references guidance on the right, but no guidance panel is displayed.

Cause

Current behavior.

Resolution

The statement "Use the guidance on the right if needed" will be removed in a future update to avoid confusion.

The form already includes a link to the instructions, which users can refer to if needed. The expected delivery date for this fix will be provided by the Engineering team as soon as it becomes available.

To receive updates on the fix, please mark the following KBA as a favorite so you'll be notified of any changes: 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me

See Also

KBA 3203908 - Compliance form E-Signature dates are not aligned in the date box - Onboarding

Keywords

uk new starter checklist, question 13, q13, guidance not displayed, onboarding, OBX-44656, UK , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions