Symptom
In the UK New Starter Checklist, Question 13 shows the text “Use the guidance on the right if needed,” but no guidance panel appears on the right side:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Start the UK New Starter Checklist
- Navigate to Question 13 and observe that the prompt references guidance on the right, but no guidance panel is displayed.
Cause
Current behavior.
Resolution
The statement "Use the guidance on the right if needed" will be removed in a future update to avoid confusion.
The form already includes a link to the instructions, which users can refer to if needed. The expected delivery date for this fix will be provided by the Engineering team as soon as it becomes available.
To receive updates on the fix, please mark the following KBA as a favorite so you'll be notified of any changes: 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me
See Also
KBA 3203908 - Compliance form E-Signature dates are not aligned in the date box - Onboarding
Keywords
uk new starter checklist, question 13, q13, guidance not displayed, onboarding, OBX-44656, UK , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
SAP Knowledge Base Article - Public