Symptom
- Automatic hire from Onboarding to Employee Central fails and the hire remains in Manage Pending Hires (MPH).
- Error shown: “The new start date cannot be greater than the end date. Please enter a date on or before 1900-01-01 00:00:00.0.”
- Contract end date is blank after a candidate is initiated from RCM.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate an automatic hire from Onboarding to Employee Central for a rehire with old employment.
- During Onboarding data collection, provide a contract end date
- When the system attempts the automatic hire, the record remains in Manage Pending Hires and the following error appears: “The new start date cannot be greater than the end date. Please enter a date on or before 1900-01-01 00:00:00.0.”
Another possible scenario:
- Initiate a candidate from RCM, pass a value for the Contract End Date field.
- Contract End Date field appears blank in onboarding.
Cause
- Behavior identified with rehires where a contract end date from the previous employment is already stored; validation compares the new start date with an end date, leading to the error.
- Onboarding does not fully support the fixed term employee type; the system does not allow termination-related dates to be provided prior to day 1 during Onboarding initiation.
Resolution
- For affected rehires, do not populate the contract end date during Onboarding data collection.
- Allow the automatic hire to complete from Onboarding to Employee Central.
- After day 1, update the contract end date directly in Employee Central.
- If a record is already stuck in MPH due to this error, proceed with manually processing hire in MPH.
- For New Hires, add the contract end date to the employee profile after the candidate is hired.
- An enhancement OBX-38667 has been raised please bookmark this KBA for updates.
Keywords
OBX-38667, onboarding, employee central, automatic hire, manage pending hires, mph, rehire with old employment, start date greater than end date, contract end date, fixed term, data collection, auto-hire error, rehire, start date equals end date, validation error, hire integration , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Product Enhancement
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public