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3786163 - Proxy error "error reading from remote server" with 502 due to endpoint timeout

Symptom

In Dynatrace you can see that those failed 502 traces have a long response time > 1min

When checking the log, you see error similar to:

[proxy_http:error] [pid 55329:tid 139768065645368] (70007)The timeout specified has expired: [client 44.201.212.46:52692] AH01102: error reading status line from remote server xx.xx.xx.xx:8081

[proxy:error] [pid 55329:tid 139768065645368] [client 44.201.212.46:52692] AH00898: Error reading from remote server returned by /xxx/xxx/xxx/xxx

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Product: SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

proxy error, error reading from remote server, AH01102, AH00898, 502, timeout specified has expired, endpoint timeout, reverse proxy timeout, b2b accelerator , KBA , CEC-SCC-COM-BBA-ACC , Accelerator , Problem

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