SAP Knowledge Base Article - Public

3786238 - Error: "Cannot post document. Concur employee &1 is not a test user" (CTE_FND_POSTING135) - (CTE)

Symptom

When trying to post a Concur document to SAP S/4HANA Cloud Public Edition 2608, you get the error:

  • Cannot post document. Concur employee &1 is not a test user.
    Message no. CTE_FND_POSTING135

Note: if the document get "Blocked" instead of failed, verify at app "Concur Integration Setup" -> "Financial Posting" -> "Automatic Posting Retry", the message ID CTE_FND_POSTING135 was most likely added to it.

Environment

  • SAP S/4HANA Cloud Public Edition 2608

Reproducing the Issue

  • Access Concur Posting Documents Monitor.
  • Import and post a document.

Cause

With SAP S/4HANA Cloud Public Edition 2608, a new check was implemented.

Resolution

In order to post Concur documents from a Concur productive entity to an SAP test system, you must use a Concur test user. Thus, to solve the issue resubmit the expense report as a test user

Contact your Concur admin about the test user attribute, or create a Concur incident. Check SAP note 3344911 on how to create a Concur case.

If posting as a non-test user is required, deactivate the check ID CHECK_CONCUR_AND_SAP_SYSTEM_TYPE for the document type of choice. This can be done via app "Concur Integration Setup", click at "Menu" and select "Finance" -> "Configuration" -> "Activate Posting Check". Note that the correct procedure is to use a test user to avoid any possible issue, proceed by your own risk.

See Also

  • 3079027 KBA: Integrating SAP Systems with SAP Concur
  • 2922806 FAQ: General Information about the Concur Integration
  • 2914977 FAQ: Concur Certificates, Authentication, and Connectivity
  • 2923196 FAQ: Financial Posting in the Concur Integration
  • To access the Customer Information Work Zone page with its additional information, send a mail with the subject “Work Zone Access” to sapconcurintegration@sap.com. Please note that this channel is not intended for error handling or to address requirements!

Keywords

CTE_FND_POSTING135, CTE_FND_POSTING 135, Concur, CTE_SETUP, CTE_MONI, CTE_POST_MONI, Concur Posting Documents Monitor  , KBA , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , Problem

Product

SAP S/4HANA Cloud Public Edition 2608