Symptom
When trying to post a Concur document to SAP S/4HANA Cloud Public Edition 2608, you get the error:
- Cannot post document. Concur employee &1 is not a test user.
Message no. CTE_FND_POSTING135
Note: if the document get "Blocked" instead of failed, verify at app "Concur Integration Setup" -> "Financial Posting" -> "Automatic Posting Retry", the message ID CTE_FND_POSTING135 was most likely added to it.
Environment
- SAP S/4HANA Cloud Public Edition 2608
Reproducing the Issue
- Access Concur Posting Documents Monitor.
- Import and post a document.
Cause
With SAP S/4HANA Cloud Public Edition 2608, a new check was implemented.
Resolution
In order to post Concur documents from a Concur productive entity to an SAP test system, you must use a Concur test user. Thus, to solve the issue resubmit the expense report as a test user
Contact your Concur admin about the test user attribute, or create a Concur incident. Check SAP note 3344911 on how to create a Concur case.
If posting as a non-test user is required, deactivate the check ID CHECK_CONCUR_AND_SAP_SYSTEM_TYPE for the document type of choice. This can be done via app "Concur Integration Setup", click at "Menu" and select "Finance" -> "Configuration" -> "Activate Posting Check". Note that the correct procedure is to use a test user to avoid any possible issue, proceed by your own risk.
See Also
- 3079027 KBA: Integrating SAP Systems with SAP Concur
- 2922806 FAQ: General Information about the Concur Integration
- 2914977 FAQ: Concur Certificates, Authentication, and Connectivity
- 2923196 FAQ: Financial Posting in the Concur Integration
- To access the Customer Information Work Zone page with its additional information, send a mail with the subject “Work Zone Access” to sapconcurintegration@sap.com. Please note that this channel is not intended for error handling or to address requirements!
Keywords
CTE_FND_POSTING135, CTE_FND_POSTING 135, Concur, CTE_SETUP, CTE_MONI, CTE_POST_MONI, Concur Posting Documents Monitor , KBA , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , Problem
SAP Knowledge Base Article - Public