3786243 - Business partner bank details missing in payment medium file during automatic payment run - SAP S/4HANA Cloud Public Edition

• Although bank details have been maintained in the business partner (BP) master data, the generated payment medium file does not contain the BP's bank account number.
• Checking via the Customer Data Browser app in CDS view I_PaymentProposalPayment shows the Payee's bank account number field is empty.

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SAP S/4HANA Cloud Public Edition

1. Maintain correct bank details in the business partner master data.
2. Run the app Manage Automatic Payments to generate the payment medium file using the relevant payment method.
3. Open and review the generated payment medium file; observe that the BP's bank account number is missing.
4. Optionally verify the payment run data using the Customer Data Browser app in CDS view I_PaymentProposalPayment and confirm the Payee’s bank account number field is empty.

The “Bank Details” indicator was not enabled in configuration activity 101972 - "Set Up Payment Methods for Each Country/Region for Payment Transactions" - for the relevant payment method in the country. As a result, the BP's bank account number is missing, and the payment medium mapping outputs a blank value.

Press F1 on the "Bank Details" field for more information on how the field is used.

1. Open the configuration activity 101972 - "Set Up Payment Methods for Each Country/Region for Payment Transactions".
2. Select the relevant country and payment method.
3. Enable the "Bank Details" indicator for the payment method.
4. Save the configuration.
5. Execute a new payment run and verify that the generated payment medium now includes the BP's bank account number.

SAP help portal Payment Proposal Payment.

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