SAP Knowledge Base Article - Preview

3786298 - Customer Search results not working resulting in errorCode 400000

Symptom

  • Customer search results are not working
  • Errors in response include: errorCode 400000, statusCode 400, errorMessage Bad Request


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Environment

  • SAP Customer Data Platform
  • Customer Search

Product

SAP Customer Data Platform all versions

Keywords

CDP, customer search, search results not working, bad request, 400000, status code 400, all shards failed, search_phase_execution_exception, query_shard_exception, illegal_state_exception, nested failed to find nested object, phones|ne, database issue, cdp search, unreadable results, query failure , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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