SAP Knowledge Base Article - Public

3786318 - Recurring Deduction not end-dated after benefit enrollment termination

Symptom

Recurring Deduction is Not End-Dated After Employee Termination inactivates the Enrollment

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open the terminated user's profile in Employee Central.
  2. Verify that the user has a termination record with the appropriate effective termination date.
  3. Navigate to Benefits and confirm that the enrollment has been terminated with the correct end date.
  4. Navigate to the Recurring Deductions portlet.
  5. Observe that the recurring deduction associated with the terminated enrollment is still active or has not been end-dated to match the pension plan end date.

Cause

The user performing the update to the enrollment does not have permission to recurring deduction object and the needed pay components. 

Resolution

In order to be able to update recurring deductions and delete pay components the users need to have full permissions to the recurring deductions objects and have edit permissions for the pay components related. 

More details about recurring deductions permissions can be checked in the guide  Permissions for Deductions.

More details about pay components permissions can be found in the article 2291299

Keywords

recurring deduction, end dated, not end dated, pension plan termination, employee termination, global benefits, payroll deduction, enrollment sync, auto end date, termination event, recurring pay component, benefits enrollment, deduction remains active, benefits to payroll alignment, GBF, benfit, terminated, termination, enroll, deduction, ded, pay comp , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions