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3786344 - [Joule - S/4 HANA Public Cloud] Joule returns "AI Natural Language Search is currently unavailable"

Symptom

  • For a conversation like "show sales Order" Joule returns "AI Natural Language Search is currently unavailable. An exception was raised: For the Intelligent Scenario, no Active and Running Deployment is found. "
  • Some coversation may work but other queries may return the error "AI Natural Language Search is currently unavailable. An exception was raised: For the Intelligent Scenario, no Active and Running Deployment is found. "


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Environment

  • SAP S/4 HANA Cloud Public Edition
  • Joule

Product

Joule 1.0 ; SAP S/4HANA Cloud Public Edition 2508

Keywords

S/4 HANA, AI Natural Language Search, AI, currently not available, features , conversation, Joule, Base  , KBA , CA-JOULE-CR , Conversational Runtime , BC-EIM-ESH , NetWeaver Enterprise Search , BC-CTS-EXM-CNT , Usecase activation for selected scenarios in SAP for ME , Problem

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