3786359 - Unexpected issues occur when uploading user role assignments via Maintain Business Users app - SAP S/4HANA Cloud Public Edition

• An error occurs when attempting to upload user role assignments using the template in the Maintain Business Users app.
• Error message: "You cannot remove the IAM Administrator permission from yourself."
• The template used does not include the user's id.
• Additional roles are being added to users that are not listed in the template when using "add to existing user role assignments".

SAP S/4HANA Cloud Public Edition

1. Go to the Maintain Business Users app.
2. Choose Upload > Upload User Role Assignments.
3. From the dropdown, select "Overwrite Existing User Role Assignments".
4. Upload the template file.

The upload template did not include the required User Name for the affected users. User Name is required to update user role assignments.

1. Open your Upload User Role Assignments template.
2. Ensure the column User Name is present and populated for every user whose roles you intend to update.
3. Verify the listed business roles in the file reflect the target state (for Overwrite) or the additions (for Add to Existing).
4. Save the template and upload it again via Maintain Business Users > Upload > Upload User Role Assignments.
5. If using Overwrite Existing User Role Assignments, confirm you are not attempting to remove the IAM Administrator permission from your own user, as this action is not allowed.
6. If needed, repeat the upload using the "Add to Existing User Role Assignments" option and validate that the expected roles are applied.

• Refer to: How to Maintain Business Users

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