Symptom
During the rehire with old employment process, the legal entity dropdown displays only the user's previous company or restricted list of legal entities.
Environment
SAP SuccessFactors HCM Suite
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Rehire Inactive Employee.
- Search for the user.
- Choose Rehire with Old Employment.
- Open the Legal Entity (Company) dropdown.
- Observe that only the previous company is shown; other legal entities are not available.
Cause
Incorrect field criteria configuration in Manage Business Configuration: the company (legal entity) field is configured to depend on other fields (i.e. legal entity), which restricts legal entity selection during rehire. Legal entity is the parent object in Job Information and should not be filtered by lower-level objects like division.
Resolution
- Go to Admin Center > Manage Business Configuration.
- Open the Job Information (jobInfo) element and select the company (legal entity) field.
- Review the Field Criteria configured for the company field.
- Remove any Field Criteria that filters company based on division (or other lower-level objects).
- Save the changes.
See Also
Keywords
rehire inactive employee, rehire with old employment, legal entity dropdown, company field criteria, manage business configuration, division dependency, legal entity not appearing, only previous company, job information company, object association, field criteria filter, rehire legal entity change, employee central rehire, legal entity selection, company filtering, employee central, ec, successfactors, sf , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Problem
SAP Knowledge Base Article - Public