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3786383 - BAM workflow does not initiate action 04 for payment approver changes, action 02 used instead via manage bank accounts – SAP S/4HANA Cloud Public Edition

Symptom

  • Bank Account Management workflow does not differentiate “Action 04 – Change Payment Approver”; all change requests are consistently categorized and initiated as “Action 02 – Modify,” even when only payment approver data is changed.
  • Attempts with both multi-step workflows and separate workflows based on “Account Action” start conditions still result in Action 02 being initiated instead of Action 04.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Bank Account Workflow, Action 04, Change Payment Approver, Action 02, Modify, Manage Bank Accounts app, Manage Payment Approvers, BAM, Workflow, Account Action Condition, Workflow Routing, Cash Management, Bank Account Management, S/4hana cloud public edition, UI Adaptation, Key User Extensibility , KBA , FIN-FSCM-CLM-BAM-2CL , Bank Account Management (Public Cloud) , Problem

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