Symptom
When creating the report using the "Read On" option for a user, the report successfully retrieves the relevant data. However, when creating the report using the "Read By" option for the user, no data is returned, which does not appear to be correct.
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Login to system with provided support access.
- Go to Read Audit Reports.
- Create Person Search Audit Report
- Select Read By.
- Select the user.
- Select the desired date range.
- Wait for the report to be available and notice the report is empty.
Cause
This is a known error.
Resolution
The fix for this issue is planned to be deployed on the 11th of August for preview and 13th of August for preview.
For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.
Workaround
No workaround is available.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- SAP Help Portal - Configuring Read Audit
- KBA 2921353 - How to Generate Read Audit Report - SAP for Me
Keywords
read audit, empty file, generate, RAL, LOD-SF-PLT-RAL, read by, read on, empty, results, empty results, ECT-276179 , KBA , LOD-SF-PLT-RAL , Read Access Logs , Known Error
SAP Knowledge Base Article - Public