SAP Knowledge Base Article - Public

3786544 - "Read By" Read Audit Report is generating empty results

Symptom

When creating the report using the "Read On" option for a user, the report successfully retrieves the relevant data. However, when creating the report using the "Read By" option for the user, no data is returned, which does not appear to be correct.

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Login to system with provided support access. 
  2. Go to Read Audit Reports. 
  3. Create Person Search Audit Report
  4. Select Read By.
  5. Select the user.
  6. Select the desired date range.
  7. Wait for the report to be available and notice the report is empty. 

Cause

This is a known error. 

Resolution

The fix for this issue is planned to be deployed on the 11th of August for preview and 13th of August for preview.
For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

Workaround

No workaround is available. 

See Also

Keywords

read audit, empty file, generate, RAL, LOD-SF-PLT-RAL, read by, read on, empty, results, empty results, ECT-276179 , KBA , LOD-SF-PLT-RAL , Read Access Logs , Known Error

Product

SAP SuccessFactors HCM Core 2605