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SAP Knowledge Base Article - PreviewSymptom
When a user performs a hard refresh (Ctrl+Shift+R, Ctrl+F5, or browser cache refresh), previously opened tabs are restored after enabled "Retain Tabs on Refresh" feature.
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Environment
SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
retain tabs on refresh, hard refresh, ctrl+shift+r, ctrl+f5, tabs restored, default tab state, browser refresh, tab persistence, home page, by design, enhancement request, influence request, tab retention, refresh behavior, workspace restoration , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , Problem
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