SAP Knowledge Base Article - Public

3786601 - Deputy mode for "My Team" shows no curricula for employees when viewing curricula status

Symptom

  • When acting as manager (deputy mode) and opening My Team/Team View, the curriculum overview for employees is not displayed correctly.
  • The deputy can only see their own curriculum overview; for other employees the screen shows “no curricula assigned” although curricula are actually assigned.

Environment

  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Open Learning.
  2. Use Act As → Manager (Deputy Mode).
  3. Go to Team View (My Team).
  4. Select an employee from the team.
  5. Open Curriculum Compliance – Current or choose More options (3 dots) → View Curricula Status.
  6. Observe that the page shows “no curricula assigned” despite existing assignments.

Cause

A defect in the backend service for the new curricula status view did not handle the proxy (delegate manager) and supervisor context, causing the curricula retrieval API to fail (HTTP 500) when accessed from delegate team view.

Resolution

Our Learning Engineering team has finalized their work on the situation, and the fix is currently scheduled to be delivered with the 2611 Learning system version. Additional details are available in the following link: Product Release & Road Map Information

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check KBA 2171560 to understand how to get notified when a KBA is created/updated.

See Also

Keywords

delegate, deputy mode, act as manager, my team, team view, curricula status, curriculum compliance, view curricula status, no curricula assigned, proxy, supervisor context, learning coordinator, api 500, curricula overview , KBA , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions