3786689 - Payment document reversed but payment batch remains in approval status, SAP S/4HANA Cloud Public Edition

Payment document reversed and the batch is still showing in approval status.

• Product: SAP S/4HANA Cloud Public Edition
• Direct Bank Communication (Public Cloud)

1. Use Manage Automatic Payments to create a payment run that generates a payment batch and sends it for approval.
2. Before the batch is approved, reverse the related payment.
3. Open the Approval To Do list and the Approved Bank Payments app and observe the batch status.
4. Open the Monitor Payments app and check for any indication that the payment was reversed.

• Monitor Payments is a separate app and does not look back into the original payment clearing document.
• The payment approval apps cannot look back at the status of the payment run by design.

1. Note that this is standard system behavior: the payment approval and Monitor Payments apps do not update based on a later reversal of the original payment run/clearing document.
2. To verify and compare the outcome, use the Display Status of Payment Documents app (App ID F7084) to compare Payment Item status with Payment Batch Item status.

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