SAP Knowledge Base Article - Preview

3786781 - Expected Global Account not listed in SAP Store when purchasing Joule Base SKU

Symptom

  • When purchasing the partner TDD Joule base SKU in sap store, the intended global account is not shown in the account selection dropdown.
  • Other global accounts are visible, but the required one is missing.
  • No error message is displayed.


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Environment

Joule

Keywords

sap store account not visible, partner joule base sku, global account missing, btp entitlement not found, partner tdd licensing, customer vs partner model, account dropdown empty, joule purchase issue, btp partner account selection, entitlement assignment failure, licensing model mismatch, cannot assign partner to customer, global account selection problem, joule setup in btp, sap store purchase selection , KBA , CA-JOULE , Joule , Problem

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