SAP Knowledge Base Article - Preview

3786850 - Onboardees missing from onboarding dashboard after rehire verification in SmartRecruiters integration - Onboarding

Symptom

  • Users are missing from the Onboarding dashboard after the Rehire Verification step.
  • Error message: "Data Validation Exception during external user creation".
  • The candidates are initiated from SmartRecruiters integration


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Environment

  • SAP SuccessFactors Onboarding
  • SmartRecruiters for SAP SuccessFactors

Product

SAP SuccessFactors Onboarding all versions ; SmartRecruiters for SAP SuccessFactors all versions

Keywords

onboarding dashboard missing, onboardees missing, rehire verification, smartrecruiters, hire type new hire, rehire not supported, onboarding not created, onb dashboard, external user creation, error code 30, validation exception, create_external_user_flow, onboarding integration, internal hire, , KBA , LOD-SF-OBX-SR , Integration with SmartRecruiters , Problem

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