SAP Knowledge Base Article - Public

3786893 - Auto-complete inactive employees' in-progress performance forms to completed folder

Symptom

  • Inactive employees may have in-progress Performance Management forms that should automatically move to the Completed folder.
  • The system provides an auto-delete option for in-progress forms, but the need is to auto-complete forms instead to avoid manual admin actions.

Environment

  • Product: SAP SuccessFactors Performance & Goals
  • Admin Center
  • RBP
  • Permissions and Settings

Reproducing the Issue

  1. Set a user to inactive (employee leaves the organization).
  2. Ensure the user has in-progress Performance Management forms.
  3. Observe that the forms remain in-progress and do not automatically move to the Completed folder.

Resolution

  1. In Form Template Settings for each relevant Performance Management form template, enable the option: “Auto-complete inactive users' Performance Management forms if the job is scheduled.”
  2. In Scheduled Job Manager, create and schedule a job of type: “Auto-Complete Inactive Users' Performance Management Forms for Configured Templates.”
  3. If using Employee Central and auto-remove of inactive users’ in-progress forms is configured, review and adjust that configuration to avoid conflicts. Otherwise, forms may be removed while still in-progress or auto-completed and then removed.

See Also

Keywords

performance management, performance form, auto-complete, inactive employee, inactive user, completed folder, auto routing, form template settings, scheduled job manager, auto-complete job, PMGM, in-progress forms, employee central, auto delete conflict, administration , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions