SAP Knowledge Base Article - Public

3786974 - Cancelled Onboarding Profile Still Visible in Employee Profile - Onboarding

Symptom

The cancelled onboarding profile still appears in the Employee Profile.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Cancel the candidate from the Onboarding Dashboard.
  2. Search for the inactive onboardee using Global Search.
  3. Open the onboardee's inactive profile from the search results.
  4. Observe that the cancelled onboarding profile is still displayed in the Employee Profile.

Cause

This is expected behavior and is working as designed. 

Resolution

If Configure Latest People Profile > Full Profile is enabled, the cancelled onboarding profile will continue to be displayed in the Employee Profile. 

See Also

Keywords

inactive user, onboarding, onboardee, include inactive user search, global search, people profile, canceled onboarding, OBX, Onboarding , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding all versions