Symptom
The cancelled onboarding profile still appears in the Employee Profile.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Cancel the candidate from the Onboarding Dashboard.
- Search for the inactive onboardee using Global Search.
- Open the onboardee's inactive profile from the search results.
- Observe that the cancelled onboarding profile is still displayed in the Employee Profile.
Cause
This is expected behavior and is working as designed.
Resolution
If Configure Latest People Profile > Full Profile is enabled, the cancelled onboarding profile will continue to be displayed in the Employee Profile.
See Also
- Refer to KBA: 3076107 - Future hire is not searchable / "You do not have permission to view this profile" error for future-dated new hire - Onboarding
- Help Guide:
Keywords
inactive user, onboarding, onboardee, include inactive user search, global search, people profile, canceled onboarding, OBX, Onboarding , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public