SAP Knowledge Base Article - Preview

3786983 - Home Page widgets and Search fail with "error fetching" and internal error in DC55

Symptom

  • On opening the home page for a system in DC55, multiple widgets fail to load with "error fetching" messages.
  • Search functionality does not work on DC55
  • errorMessage=Error fetching quick actions
  • internalMessage=Error fetching explore more banner cardserrorMessage=Internal errorname=Errorcode=InternalError
  • internalMessage=Error fetching BTP cardserrorMessage=Internal errorname=Errorcode=InternalError
  • internalMessage=Error fetching explore more analytic cardserrorMessage=Internal errorname=Errorcode=InternalError


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Environment

SAP SuccessFactors HCM Suite

Keywords

legacy home page, error fetching, internal error, quick actions, explore more banner, banner cards, btp cards, analytic cards, search not working, home page widgets, tiles not loading, explore more, internalMessage, errorMessage, dc55, 55 , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , LOD-SF-PLT-SRH , Search , Known Error

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