SAP Knowledge Base Article - Preview

3787054 - Temporary 'not found' status in HANA Cloud Central during QRC upgrade with Apply Changes without Restart option

Symptom

  • During a HANA Cloud QRC upgrade, the instance shows "Not Found" in HANA Cloud Central.
  • The instance cannot be managed from HANA Cloud Central.
  • Stop/Start operations are unavailable.
  • The snapshot restore option is not displayed.
  • Administrative actions are not accessible.
  • The issue resolves automatically without manual intervention.
  • The instance later displays "Running" and management functions become available again.


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Environment

  • SAP HANA Cloud database instance 1.0

Product

SAP HANA Cloud 1.0

Keywords

hana cloud, qrc upgrade, apply changes without restart, not found, hana cloud central, instance management unavailable, start stop disabled, snapshot restore missing, near zero downtime, nzdt, pod change, takeover, connectivity disruption, transient, upgrade behavior , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , HAN-CLS-CPT , HANA Cloud Services Management Tool , Problem

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