SAP Knowledge Base Article - Public

3787078 - Error "sorry, the app couldn't be opened" occurs when opening confirmation details in Manage Production Orders app

Symptom

When opening confirmation details in Manage Production Orders(F2336) app, the following error occurs: "Sorry, the app couldn't be opened. The navigation target "#ProductionOrderConfirmation-displayFactSheet?sap-app-origin-hint=" of the app could not be resolved. This can be caused, for example, by an incorrect content configuration, an incorrect or missing role assignment, or because your current device is not supported."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to Manage Production Orders app.
  2. Choose a production order and go to details.
  3. Click the confirmation details navigation, error "Sorry, the app couldn't be opened." occurs.

Cause

The confirmation details will navigate to Production Order Confirmation Object Page, which needs extra role assignment.

Resolution

Assign business catalog SAP_SCM_BC_MFG_CNF_OBJ_PGS_MC to the business role for business user.

    See Also

    SAP Fiori Apps Reference Library: Production Order Confirmation (F2265).

    Keywords

    Manage Production Orders, confirmation details, F2265, sorry the app couldn't be opened, ProductionOrderConfirmation-displayFactSheet, business catalog, SCM_BC_MFG_CNF_OBJ_PGS_MC, role assignment , KBA , PP-SFC-EXE-2CL , Order Execution (Public Cloud) , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions