SAP Knowledge Base Article - Public

3787112 - Pay components incorrectly show "record deleted" in compensation information history

Symptom

  • In the History of the Compensation Information Summary Card (Latest People Profile), updated pay component records display the status "Record Deleted".
  • The same pay component records are still visible in the View UI, indicating they were not actually deleted.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Update pay components.
  2. Open Latest People Profile > Compensation Information > History.
  3. Observe that after a particular pay component change, pay component entries display "Record Deleted" even though they remain present in the View UI.

Cause

  • The issue only affects users who have more than 20 pay component records.
  • The Current Compensation Information and Previous Compensation Information sections may occasionally show a different number of Pay Component Records (PCRs). This happens because the recurringPayComponent and targetPayComponent sections in the GET CompInfo History API request are currently retrieved without a top parameter. As a result, the API returns only the default limit of 20 PCRs set by the framework.

Resolution

The fix for this issue is planned to be deployed on 2H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Keywords

latest people profile, pp3, compensation information, summary card, history, pay component, recurring pay component, record deleted, deletion indicator, view ui, legacy people profile, api pagination, previous value, compinfo, employee central, deleted, pay component, PCR  , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , Known Error

Product

SAP SuccessFactors Employee Central all versions