Symptom
Not able to locate or access the application Manage Documented Credit Decisions.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Log in to the system as a business user in a net new CE2608 installation.
- Search for the Manage Documented Credit Decisions in the SAP Fiori launchpad.
- Observe that the app tile is not found or missing from the launchpad navigation.
Cause
Starting from Release CE2608, the legacy Business Catalog SAP_FIN_BC_CR_CASES_PC is deprecated and excluded from scope for net new customers. Meanwhile, the new DCD application is controlled via a Feature Toggle and remains hidden until explicitly enabled.
Resolution
- Activate the relevant Feature Toggle for the new Documented Credit Decision framework.
- Assign Business Catalog SAP_FIN_BC_CR_DCD_PC to the required business roles via the Maintain Business Roles app.
(Note: Data migration is not required for net new user as no legacy DCD records exist).
See Also
Keywords
Net new customer; CE2608; Documented Credit Decision app missing; Feature Toggle; SAP_FIN_BC_CR_DCD_PC; SAP_FIN_BC_CR_CASES_PC , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public