Symptom
Candidates for internal hires (Legal entity transfers) failed to complete auto-hire directly. Instead, they were routed to Manage Pending Hires with error prompts
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Log in to the instance using the Support Access.
2. Navigate to Manage Pending Hires.
3. Locate any of the affected candidates.
4. Click the alert/error icon next to the candidate.
5. Observe that the Automatic Hire process has failed and the corresponding error message is displayed.
Resolution
A code correction ticket (ECT-275991) has been created for permanent resolution.
For future updates on the progress and availability of the code correction, please refer to the associated KBA and bookmark it for future reference
Keywords
(ECT-275991),code correction,Manage Pending Hires,Automatic Hire process , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem
SAP Knowledge Base Article - Public