SAP Knowledge Base Article - Public

3787328 - Automatic hire functionality is not working for Legal entity transfers

Symptom

 Candidates for internal hires (Legal entity transfers) failed to complete auto-hire directly. Instead, they were routed to Manage Pending Hires with error prompts

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Log in to the instance using the Support Access.
2. Navigate to Manage Pending Hires.
3. Locate any of the affected candidates.
4. Click the alert/error icon next to the candidate.
5. Observe that the Automatic Hire process has failed and the corresponding error message is displayed.

Resolution

A code correction ticket (ECT-275991) has been created  for permanent resolution.

For future updates on the progress and availability of the code correction, please refer to the associated KBA and bookmark it for future reference

Keywords

(ECT-275991),code correction,Manage Pending Hires,Automatic Hire process , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2605