3787359 - Unable to Add "Created By" Field in The Advanced Filter of Customer Merge

The "Created By" field is not available in the advanced filter of Customer Merge. The field is also not available via adaptation.

C4C UI Framework

1. Go to the Customer Merge work center.
2. Open Advanced Filter/Advanced Search.
3. Search for the "Created By" field; it is not available.
4. Open adaptation for the view; the "Created By" field is not available to add.

The fields available in the Advanced Search for the Customer Merge tool are pre-defined by the system's standard design to ensure optimal performance and data consistency during the merging process.

Due to these standard technical limitations in the C4C architecture, the "Created By" field cannot be added to the Advanced Search criteria for Customer Merge.

This is a system limitation

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