3787491 - F2175 (Find Maintenance Order) shows the error "The steps cannot be loaded. Please try again later. If the problem persists, contact support."

Error "The steps cannot be loaded. Please try again later. If the problem persists, contact support." occurs in app F2175 (Find Maintenance Order) when opening the Approval Details tab; an ABAP short dump occurs: RAISE_SHORTDUMP with exception CX_CSP_ACT_RESPONSE in program CL_CSP_ACT_READ_FROM_DB (application component BC-ESI-RAP-CSP).

• SAP ERP Plant Maintenance (PM)
• SAP S/4HANA, on-premise
• SAP S/4HANA, Cloud Private Edition

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