SAP Knowledge Base Article - Preview

3787521 - Cannot Delete Lead Notes via UI or Data Impex: Error 'Only the latest note of type S032 can be deleted'

Symptom

  • User is unable to delete Lead Notes from the Lead object, either directly from the UI or via Data Import and Export (Data Impex).
    When attempting a bulk deletion via Data Impex (Import Update), the import completes with errors and the error log file contains the following message:

            { Only the latest note of type S032 can be deleted. }

  • In the UI, the delete icon may be visible on the most recent note, but older notes of the same type cannot be deleted.
    The issue affects multiple leads simultaneously when attempted via bulk import.


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Environment

• SAP Sales Cloud Version 2. 

• SAP Sales Cloud And SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

lead notes, note type s032, delete latest only, cannot delete note, data impex delete, lead ui delete, only latest note can be deleted, note deletion restriction, sales cloud lead, service cloud lead, note types assignment, rich text notes, delete note error, lead notes removal, s032 deletion , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

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