Symptom
- When changing a G/L Accounts Implementation Status to N (Not Used) or I (In Process) it is important to update the Account Determination for the concerned account.
- Releasing an SD billing document to accounting fails because the referenced G/L account does not exist in the target system.
- The issue occurs after setting the G/L account implementation status to N (Not Used) or I (In Process).
- The account remains referenced in Automatic Account Determination, resulting in posting errors in test/quality or production system.
- Error message in test/quality or production "Account & does not exist in chart of accounts &"
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Public Cloud
Reproducing the Issue
- Start the SD Billing process in the test/quality system.
- Create billing documents.
- Enter the input parameters.
- Attempt to release the billing document to accounting.
- Observe that the account does not exist and the billing document cannot be released to accounting.
- Note that the same process works without error in the customizing/development system.
Cause
Changing the G/L account implementation status to N or I removes the account from test/quality and production while it remains referenced in Automatic Account Determination, causing posting errors.
Resolution
- Before changing the implementation status to N (Not Used) or I (In Process), verify that the G/L account is not used in Automatic Account Determination.
- Open Manage G/L Account Master Data.
- Enter the G/L account you plan to change to N or I.
- In Where Used, check Maintained in Automatic Account Determination.
- If referenced, replace it in the relevant determination step with an existing or Productive G/L account. (see screenshot)
To replace the N or I accounts in the account determination process;
- SSCUI 100297 "Automatic Account Determination"
- Follow the path maintained in the Where Used in the Manage G/L Account Master Data. e.g Sales->Sales Billing->Assign G/L Accounts->V(Sales/Distribution)->C001(Cust.Grp/MaterialGrp/AcctKey)->SAKN1(G/L Account Number)
- Replace the account with an account with the implementation status P (Productive)
- Save the changes and transport to the target system.
Important to note that the same error can occur for different account determination processes other that Sales such as Sourcing and Procurement account determination settings.
See Also
Keywords
S/4HANA Cloud, FI-GL, SD-FI integration, Posting failure, Account assignment, Chart of accounts, Configuration transport, Cross-system consistency, Data maintenance, Deactivate ledger account, Usage analysis, Business configuration, Quality tenant, Production tenant, Financial postings , KBA , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , SD-BF-ACT-2CL , Account Determination (Public Cloud) , MM-IM-GF-ACT-2CL , Account Determination (Public Cloud) , Problem
SAP Knowledge Base Article - Public