Symptom
When implementing BAdI FIN_WF_AGENT to determine workflow agents for the Verify General Journal Entries workflow, the workflow starts successfully and the journal entry is submitted for approval, but the BAdI implementation is never invoked. Instead, the workflow continues with the standard agent determination logic and automatically assigns processors.
Environment
SAP S/4HANA Cloud Public Edition
Cause
This BAdI should only be used to get next level processor in case of deadline action for the Verify General Journal Entries app and Verify Currency Adjustments app.
Resolution
Standard behavior. This BAdI should only work with deadline and it does not impact the standard agent determination.
See Also
Keywords
FIN_WF_AGENT; BAdI; Verify General Journal Entries; workflow. , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem
SAP Knowledge Base Article - Public