Symptom
- Candidates anonymized in Recruiting Management (RCM) continue to receive Recruiting Marketing (RMK) job alert emails.
Environment
- Recruiting Management (RCM)
- Recruiting Marketing (RMK)
Reproducing the Issue
- Anonymize a candidate profile in Recruiting Management (RCM).
- Observe that job alert emails from Recruiting Marketing (RMK) are still received.
- In Data Subject Reports in CSB the agent details can still be found
Cause
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
Keywords
anonymized candidate, job alert, rmk job alerts, rcm anonymization, unsubscribe, cannot unsubscribe, recruiting marketing, recruiting management, gdpr, data privacy, email alerts, job notifications, candidate profile deleted, alerts after anonymization , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Bug Filed
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public