3787602 - Error "No communication settings available" when creating record in Manage Communication Settings External Parties for France e-invoicing - SAP Document and Reporting Compliance, Cloud Edition

Error message received when attempting to create a new record in the Manage Communication Settings External Parties app in SAP Document and Reporting Compliance, Cloud Edition:

• "No communication settings available. You cannot create communication settings for this account. Activate the relevant processes in the Activate Process app to enable the creation of communication settings."

  • The issue occurs while configuring electronic invoicing for France
  • Creation of communication settings for external parties is not possible

• SAP ERP
• SAP S/4HANA
• SAP Document and Reporting Compliance, Cloud Edition
• SAP Business Technology Platform (BTP)
• Region: EU02 (France)

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