SAP Knowledge Base Article - Preview

3787610 - Error: "S4 system response is FAILED and ErrorCode:401 and ErrorResponse: ... ErrorCode:CIG-PLT-00649." on Managed Gateway for Spend&Network Transaction Tracker

Symptom

When I send a Service Sheet from the SAP Business Network (BN) side to SAP S/4HANA through Managed Gateway for Spend&Network (ISMG), it is failing at the ISMG Transaction Tracker with the error:

"S4 system response is FAILED and ErrorCode:401 and ErrorResponse: ..
Suggested Action : Document failed to deliver to S4HANA System.
ErrorCode:CIG-PLT-00649."


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Environment

SAP Integration Suite, managed gateway for spend management and SAP Business Network

Product

SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

CIG-PLT-00649, HTTP 401, unauthorized, 401 authorization error, service sheet, service entry sheet, delivery failed, authentication, credentials, Business Network, S/4HANA, integration gateway, cloud connector, inbound interface, connection failure , KBA , BNS-ARI-CI-AN-ESES , Managed Gateway for Business Network - ERP CC SES , Problem

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