Symptom
When viewing the Add Roles popup from the Career Worksheet, the title has a Level 2 Heading when it should be a Level 1 Heading:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Career Development Planning
Reproducing the Issue
- Log into SuccessFactors
- In the upper left corner, select the hamburger icon > Development > Career Worksheet
- Select the My Job Roles tab
- Select the Jobs I'm Considering tab
- On the right side of the screen, select Browse job roles...
- The popup has the Add Roles title as a Level 2 Heading
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed in the 2H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
No workaround is available.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
heading hierarchy, wcag, info and relationships, accessibility, a11y, career worksheet, add roles, headings list, successfactors career development planning, invalid heading levels, h1 h2, CDP-34655 , KBA , LOD-SF-CDP-ACC , Career Development Planning Accessibility , LOD-SF-CDP-CW , Career Worksheet , LOD-SF-CDP-FAM , Attributes, Job Families and Roles , Known Error
SAP Knowledge Base Article - Public