3787702 - The Error "Correct your key user extensibility implementation: An exception was raised" is displayed for an eDocument - SAP S/4HANA Cloud Public Edition

The error "Correct your key user extensibility implementation: An exception was raised" occurs for Germany Cross Industry Invoice eDocuments.

SAP S/4HANA Cloud Public Edition

1. Go to the eDocument Cockpit App.
2. In the Source Document, enter ABC (where ABC represents the Document ID).
3. Mark the eDocument ABC.
4. Select Go to... Interface Log.

The error "Correct your key user extensibility implementation: An exception was raised" is displayed.

Inconsistency in a custom BAdI implementation involved in the eDocument processing (for example, Peppol: Filling of Invoice XML Files or Peppol: Filling of Credit Note XML Files).

Since the scenario is caused by an inconsistency in a custom BAdI implementation, the standard error message does not include information about the custom logic responsible for the issue.

In this case, it is required to review the custom Logic for the Badis involving eDocuments scenario with your development partner in order to apply the required adjustments

• Community Blog: Debugging custom logic using ADT in S/4HANA Cloud
• SAP Help Portal: App Extensibility: eDocument Cockpit and Manage Electronic Documents

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