SAP Knowledge Base Article - Preview

3787837 - Application error when internal candidates apply to internal private postings with New Candidate Experience

Symptom

  • Internal candidates receive a generic error when submitting an application on internal private postings with the redesigned candidate experience: "An application error occurred, please try again later or copy the below error information and send it to your support group if the issue keeps occurring."
  • Additional errors may appear:
    • errorMessage=Failed to fetch, name=NetworkError
    • errorMessage=InternalError, name=Error, code=InternalError
    • errorMessage=UnexpectedToken 'I', "Invalid JS"... is not valid JSON
  • Backend logs may show a HANA foreign key constraint violation on RCM_APPLICATION referencing RCM_APP_STATUS_SET_ITEM


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Environment

SAP SuccessFactors Recruiting Management

Keywords

cx apply, failed to fetch, networkerror, internalerror, invalid json, foreign key constraint, hana, rcm_application, rcm_app_status_set_item, status_saved, customizedstatusid , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

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