Symptom
- Internal candidates receive a generic error when submitting an application on internal private postings with the redesigned candidate experience: "An application error occurred, please try again later or copy the below error information and send it to your support group if the issue keeps occurring."
- Additional errors may appear:
- errorMessage=Failed to fetch, name=NetworkError
- errorMessage=InternalError, name=Error, code=InternalError
- errorMessage=UnexpectedToken 'I', "Invalid JS"... is not valid JSON
- Backend logs may show a HANA foreign key constraint violation on RCM_APPLICATION referencing RCM_APP_STATUS_SET_ITEM
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Environment
SAP SuccessFactors Recruiting Management
Keywords
cx apply, failed to fetch, networkerror, internalerror, invalid json, foreign key constraint, hana, rcm_application, rcm_app_status_set_item, status_saved, customizedstatusid , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem
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