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SAP Knowledge Base Article - PreviewSymptom
When a service order item contains error which makes it cannot be released, service confirmation will not be shown in create follow up while the same can be seen in CRMD_ORDER transaction (even they are greyed out)
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Environment
SAP S/4HANA
Product
SAP S/4HANA all versions
Keywords
service confirmation, follow-up action, create follow-up, missing option, not visible, Fiori, service order, s4crm, Crmd_Order, error status E, released items, service processing, follow-on tab, hidden entry, confirmation creation blocked , KBA , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , Problem
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