Symptom
User has integrated or is planning to integrate SAP Joule with Microsoft 365 Copilot and requires clarification regarding licensing, subscription requirements, and applicable charges.
The user would like to understand:
- Whether SAP Joule and Microsoft 365 Copilot require separate licenses?
- How licensing is applied when SAP Joule is integrated with Microsoft 365 Copilot?
- Whether usage of Joule through Microsoft 365 Copilot incurs additional charges?
- Whether Microsoft 365 Copilot licensing includes SAP Joule usage or vice versa?
- How consumption, subscription, or entitlement-based charging is calculated for each product?
- Which licenses are required for end users who access SAP business data through Microsoft 365 Copilot?
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Environment
- Joule
- SAP BTP, Cloud Foundry runtime and environment
Product
Keywords
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